Reviews

These verified reviews all come from people who actually purchased from us

4.7
Rated 4.7 out of 5
4.7 out of 5 stars (based on 18 reviews)
Excellent78%
Very good17%
Average5%
Poor0%
Terrible0%

Just wanted to say thank you!

Rated 5.0 out of 5
April 25, 2023

Just wanted to say thank you! I’m really impressed with the cushions and I appreciate all of your help along the way.. Quality is great and they all fit! I look forward to ordering from you in the future. Take care🙂

Layna M
Verified

Thank you for your prompt attention to this matter

Rated 5.0 out of 5
January 17, 2023

Thank you for your prompt attention to this matter, Nancy. Sam was a pleasure to work with, and I knew he wouldn’t disappoint me on this. Thank you for initiating the refund and providing me with a copy of the refund request. I was and continue to be very pleased with my transactions with Fabrica Kraft. Best wishes

Angela S
Verified

As a new customer, I'd like to thank you and wish you a Happy New Year!

Rated 5.0 out of 5
December 27, 2022

As a new customer, I’d like to thank you and wish you a Happy New Year. Doing business with your company was so refreshing because it reminded me that even as an older woman, there are still people who go out of their way to assist you. I felt so fortunate to have discovered your company. Your employees are wonderful, and I spoke with two people named Nancy and Sam.

Roman R
Verified

This is what I mean by exceptional customer service

Rated 5.0 out of 5
December 4, 2022

This is what I mean by exceptional customer service. Thank you for your prompt response; if a problem arises, handle it as soon as possible and ensure that the customer is satisfied; this is not always the case nowadays.

Sandra R
Verified

The quality of the item was fine

Rated 3.0 out of 5
November 11, 2022

The quality of the item was fine. The wrong fabric was used for 2 cushions and there is no refund. I only got a discount to have another cushion remade in the correct fabric.

Ana N
Verified